Surveying Service

The most valuable information your company possesses is the information about your clients. What you learn from them often shapes the direction of your marketing and sales. Our surveying tool lets you send an attractive HTML-formatted message to your clients, survey them, and have the answers instantly saved in a database you can query at any time via a web interface. The survey form can be hosted on your server or ours.

The nearly limitless possibilities for surveys will strengthen your business and allow you to grow intelligently. Imagine how your business can best use the power of surveys.

• Sales and marketing can learn valuable information about your market and client behaviors.
• Technical support can improve customer service.
• Project management can understand product usage and new feature requirements.

Features

Flexible Survey Design - Our surveys allow single (radio buttons or drop-downs), multiple (checkboxes), or text answers. Anything you can ask on paper, you can ask with our survey tool! Additionally, if you have specific questions that must be answered by all respondents, you can easily require responses to those questions.

Nearly Unlimited Simultaneous Surveys - Accounts allow up to 250 completely different surveys at the same time! You can add, edit, or delete surveys with a few clicks and the changes are instantly ready for use. Need more than 250 surveys? We can configure your account to allow 2500 simultaneous surveys!

Personalized Surveys - If you use our mailing list system to distribute your survey, you can personalize it using any of the merge data in your mailing list.

Time-Sensitive Surveys - You can restrict survey responses to a particular timeframe so that surveys will not be accepted after that date and time. This is very useful for surveys which are taken with a contest or giveaway.

Data Analysis - You can retrieve completed surveys and search by any field, date or time. You can also download the data in comma- or pipe-delimited format.

Mailing List Updates - The survey responses can also be saved directly into your live mailing list. This feature lets you build demographic data into your mailing list automatically!